Service & Maintenance specialists

From full 24-hour, 7 days a week mobile callout service to customised preventative maintenance programmes for your HVAC systems

24 hour service

Providing anytime mobile callout service for all your air-con and ventilation equipment and breakdown needs

At the ready, our Chillex customer services team are available 24 hours a day, 7 days a week for any breakdown or HVAC equipment failures you may have.

You can expect from us:
  • Easy to contact customer services team
  • A professional, highly trained HVAC technician
  • Modern fleet of fully equipped vehicles
  • After hours service availability
  • Strong partnerships with any required sub-contractor needs making the fix hassle-free
  • Ongoing, after care support


Preventative maintenance

Providing proactive and customized asset management programmes for your HVAC system

Our Service and Maintenance team are here to help our customer get the most from their HVAC system, establishing and servicing ongoing preventative maintenance and asset management programmes customized to cater for your particular HVAC asset mix and requirements.

You can expect from us

  • Your continuous operational occupation while we work
  • Customized solutions
  • Data analytics using the latest in data driven maintenance (DDM) and fault detection and diagnostic software (FDD)
  • Comprehensive asset management reporting to help you heat, cool and budget
  • Actively managed asset register
  • Consolidated invoicing
  • Experience from working with some of NZ’s largest property owners
  • Strongly held relationships and a deep understanding of your needs
  • For any service or maintenance programme queries you may have
  • For advice on optimizing your HVAC system across its life and saving you money
  • For getting Building Warrant of Fitness compliant

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